Test environment
AutoGrow

Terms of Service

Version 3.0.0 · Published 2026-09-16

At a glance

This summary is part of the Terms but does not replace them. Please read the full Terms.


1. Agreement

These Terms of Service (the "Terms") are a binding agreement between you and CipherPlay, Inc., a Delaware corporation with its principal office at 1717 East Cary Street, Richmond, VA 23223, USA ("CipherPlay", "we", "us", "our").

They govern your use of AutoGrow: the desktop application (the "App"), the website at useautogrow.com and its web workspace (the "Site"), the research service (the "Research Service"), and every related feature, update and support service (together, the "Services").

You accept these Terms by checking the agreement box, by creating an account, or by using the Services. If you accept on behalf of a company or other organization, you confirm you have authority to bind it, and "you" means that organization. If you do not agree, do not use the Services.

Our Privacy Notice (useautogrow.com/privacy) explains how we handle personal data and is part of these Terms.

2. Eligibility and Accounts

3. The Services

How AutoGrow works. The App runs on your computer. It opens a browser there, signs in to third-party services with credentials you supply, and performs the actions you configure or approve. Our servers provide accounts, sync, billing, policy enforcement, coordination, the Research Service and the Community Profile Pool. Our servers do not hold your LinkedIn login session.

Cloud sync. Your workspace (your local database and configuration, including your persona, target-audience profiles, message templates, goals and uploaded documents) syncs automatically to your account on our servers so AutoGrow works across devices and can be restored. Sync is part of how the Services work. It is encrypted in transit but not end-to-end encrypted, so we are technically able to read it. We access it only as described in the Privacy Notice.

Updates. The App checks for updates and downloads them automatically. Updates install when you confirm. Some features may stop working on outdated versions, and we may require an update to keep using the Services.

Changes to the Services. AutoGrow is under active development. We may add, change or remove features at any time. If we remove a material paid feature you rely on, we will tell you in advance where practical.

Third-party services change. LinkedIn and other services change their sites without notice. We do not promise that any feature will keep working with any third-party service.

4. LinkedIn and Other Third-Party Services

AutoGrow is not affiliated with, endorsed by or sponsored by LinkedIn Corporation or any other third-party service. "LinkedIn" is a trademark of its owner.

You are the operator. Every action the App performs on a third-party service is performed on your account, at your direction, under your authority. That includes actions you approve one by one, actions you allow a campaign, schedule or autopilot setting to take, and read-only collection you allow.

You accept the platform risk. Many services, including LinkedIn, restrict automated access in their terms. Using the Services with them may breach those terms. You are solely responsible for complying with the terms and policies of every service you use with AutoGrow, and for any consequences, including warnings, rate limits, restrictions, suspension or termination of your account, and claims the service brings against you. We are not responsible for those consequences.

Your credentials. You confirm you are authorized to use every account you connect to the App.

5. Acceptable Use

You must not use the Services to:

We may investigate suspected violations and act on them under Section 14.

6. Your Content and Data

What is yours. "Your Content" means what you put into the Services: your configuration, templates, documents, lists, briefs and messages, and the workspace data the App collects for you. As between you and us, you own Your Content.

The license you give us. You grant CipherPlay a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, display and modify Your Content to provide, secure, support and improve the Services, including as described in Sections 8, 10 and 12. This license lasts while you use the Services and afterwards for as long as we retain Your Content under the Privacy Notice.

Data about other people. Your workspace will contain personal data about other people, such as profiles and posts the App visits, people you import, contact lists you upload, notes, scores and interaction history. For that data:

Processing on your behalf. When we process personal data as your processor, we will: process it only to provide the Services and on your documented instructions (these Terms and your use of the Services are those instructions); ensure our staff are bound by confidentiality; use appropriate security measures; engage sub-processors only under written terms that protect the data, and keep our list of sub-processor categories current in the Privacy Notice; help you respond to data-subject requests and meet your security and impact-assessment obligations, taking into account the information available to us; notify you without undue delay after becoming aware of a personal-data breach affecting your data; delete or return the data when you close your account, unless the law requires us to keep it; and make available information reasonably necessary to show we comply with this paragraph. Where the GDPR or UK GDPR requires it, the European Commission's Standard Contractual Clauses (Module 2 or 3, as applicable) and the UK Addendum apply to transfers of that data to us, and are incorporated by reference.

Backups are your job too. We work to protect your data, but keep your own copies of anything important.

7. Automation on Your Account

What runs without a click. Depending on your settings, the App may act without asking each time: campaigns you arm, schedules you set, autopilot or "Full Auto" modes, inbox policies you confirm (Section 11), and background profile building. Every one of these runs on your account and is your action.

Background profile building. If you turn it on, the App gradually visits the public profiles of people you already have a reason to know, such as campaign and list members, people who interacted with you, and your connections. A profile view is visible to the person and counts against your LinkedIn usage. You can turn it off in Config.

Requested collection. We may queue read-only collection tasks for your account, such as scanning profiles or refreshing your connection list. They run in your App, paced and within your limits, and use your profile views. You can refuse all of them by turning off "Allow requested collection" in Config.

Support and live view. When we provide support or setup help, our staff may:

Staff access is limited to authorized personnel, and administrative changes are logged.

8. Share & Unlock and the Community Profile Pool

The Community Profile Pool. CipherPlay operates a shared pool of professional-profile information (the "Pool"). The Pool avoids re-scanning the same public profile for every customer and improves the speed and quality of the Services.

Your choice. After you accept these Terms, we ask whether you want to join Share & Unlock. You choose "Share & Unlock" or "Keep private", and neither is pre-selected. You can change your choice at any time in Config. All paid features other than Pool access work either way.

If you choose Share & Unlock:

If you choose Keep private: nothing further is sent to the Pool from your account, and you do not get Pool Access. Choosing Keep private later stops future contributions and ends Pool Access. It does not remove captures already contributed.

We control the Pool. For Pool data, CipherPlay is an independent controller, not your processor. We decide how the Pool is maintained, corrected, combined, refreshed, shared among participating customers, and deleted, and we answer requests from the people it describes. You authorize every contribution made while you participate, and confirm you have the right to make it.

No guarantee. Pool data comes from many sources and may be incomplete, outdated or wrong. It is provided "as is" (Section 16).

Value exchange. Share & Unlock is an exchange of data for access. The Privacy Notice explains the data involved, how we value it, and how to leave the program.

9. Research Services

What you buy. You can order research, such as prospect lists and company, market or audience reports, by submitting a brief. Deliverables and prices are shown before you order. Research is paid in credits: some deliverables are priced per result, some at a flat rate, and optional per-result add-ons (such as a verified email or phone number) are charged only when a value is actually delivered.

Who performs it. Research may be performed by CipherPlay's own automated researchers, with AI assistance, and by vetted contractors or service providers acting for us.

Sources. Research uses publicly available information and data licensed from third parties. We collect research data as a controller and provide it to you. Once delivered, you are an independent controller of what you receive.

Your responsibilities. You must use research deliverables lawfully, including Section 5. You are responsible for any outreach you send, including honoring opt-outs and complying with laws on email, calls and texts. Do not call or text a number without the consent the law requires.

Accuracy. Research is a best-effort, point-in-time finding and may be incomplete or wrong. Verify anything important before relying on it. Refunds for rejected results follow the credit rules shown in the Services.

Sharing and export. You can share a brief with others by email and export deliverables where the Services allow. You are responsible for the people you share with and for exported copies.

Our use. We may keep research inputs and deliverables to operate, audit and improve the Research Service, including after your account closes, as described in the Privacy Notice.

10. AI Features

AutoGrow uses third-party AI models to draft messages, summarize, score leads, transcribe your voice, research and analyze. To do this, the App and our servers send the relevant content, which may include personal data, to AI providers acting as our service providers.

AI output can be wrong, biased, inappropriate or invented. You are responsible for reviewing it, for the automation limits you set, and for anything sent under your account. We may use Your Content, excluding private message bodies, to evaluate and improve AutoGrow's AI features, using de-identified data where practical.

11. Inbox Features

Inbox analysis and message content. When you click the inbox Quick Start or expressly ask the assistant to analyze your inbox, the App may retrieve unread conversations and earlier conversation history. It uses them to judge relevance, spot likely spam or unwanted pitches, understand the relationship, and recommend or draft a reply. A one-time manual request authorizes that pass only. Ongoing background analysis or unattended replies require a separate saved inbox policy.

Private incoming and historical message bodies are processed transiently on your device. When you request AI analysis or drafting, your device sends those bodies directly to the configured third-party AI model provider. Private message bodies are not sent to AutoGrow's servers, written to the local database, included in cloud sync, placed in logs or diagnostics, or retained after the transient task ends. The provider receives them only to perform the requested task.

For policy enforcement, deduplication, coordination between devices and work scheduling, the App may send our servers opaque conversation and message identifiers and derived metadata, such as categories, action states, risk flags, timestamps and counts. It may retain and synchronize derived classifications and inbox state, as well as generated outbound drafts awaiting review. Drafts are text the App proposes for you to send, not copies of the sender's private message.

Read receipts. Receipt-safe reads do not intentionally open a conversation. But if you or the App opens an unread conversation in the service's interface, the service may immediately mark it read and notify the sender. Opening is a visible action that cannot be undone. Analysis, locally ignoring a conversation, or showing a triage result does not by itself authorize opening it.

Writing style. The App may keep a non-verbatim description of how you write, derived from writing you authored: your public posts, files you upload, and your own messages when processed during a task you requested. Other people's messages may be used only as transient context and are never a source of your writing style. That description may sync with your account; private conversation bodies do not.

Unattended replies. Unattended inbox replies are off by default. Turning them on requires an explicit, versioned, time-limited policy that sets eligible audiences and message categories, confidence requirements, active hours, review sampling, and daily and per-run limits. The policy can narrow, but never exceed, the active Operating Brief's limit on published text. Global Full Auto mode, a campaign's auto-send setting, campaign membership or earlier campaign authority does not authorize an inbox reply. Within a confirmed policy, eligible AI-generated replies may be sent without per-message review; excluded, risky, incomplete or ambiguous cases wait for your review. Pause or Off prevents further unattended replies immediately. If the App cannot tell whether a send succeeded, it records an ambiguous outcome and will not retry that message automatically.

You remain responsible for making sure inbox analysis and replies comply with the service's terms and with privacy law.

12. Usage Data, De-identified Data and Feedback

Usage Data. We collect information about how the Services are used and perform: app version and platform, feature and automation events, timings, outcomes, errors, AI usage metrics (models, token counts and cost), device labels, and website analytics ("Usage Data"). Usage Data does not include private message bodies. We own Usage Data and use it to operate, bill for, secure, support and improve the Services.

De-identified and aggregated data. We may create de-identified or aggregated data from Your Content, Usage Data, Pool data and research data, meaning data that does not identify you or any individual. We may use it for any lawful purpose, including analytics, benchmarks, product development, and developing and improving models, during and after your use of the Services. We will not attempt to re-identify it, and we require anyone we share it with to agree to the same.

Diagnostics. When you or the assistant submit a bug report, the App may attach recent logs, the current chat, recent actions and results, non-message profile data, a screenshot of the failing page, and app state. Secrets such as session cookies and tokens are redacted. Bug reports are designed to exclude private message bodies. You can limit reports to a short summary in Config.

Feedback. If you send us ideas, suggestions or feedback, we may use them freely without paying you or crediting you.

13. Fees, Trials, Renewal and Credits

Plans. Paid plans, prices, included credits and billing periods are shown when you buy. Payments are processed by Stripe. By subscribing, you authorize us and Stripe to charge your payment method for each billing period.

Free trials. If your plan starts with a free trial, you will be charged automatically when the trial ends unless you cancel before then. Checkout shows the first charge date. We may limit trials to one per person, payment card or organization.

Automatic renewal. Subscriptions renew automatically at the end of each billing period (monthly, 6-month or annual) at the then-current price until you cancel. We will give you at least 30 days' notice before a price increase takes effect on your renewal.

Cancelling. Cancel any time in the billing portal ("Manage billing" on the Site). Cancellation takes effect at the end of the paid period, and you keep access until then. Uninstalling the App does not cancel your subscription.

Refunds. Except where the law requires otherwise or we state otherwise in the Services, fees are non-refundable and there are no refunds or credits for partial periods, unused credits, or downgrades. Plan upgrades may be prorated as shown at checkout.

Credits.

Taxes. Prices exclude taxes unless stated. You are responsible for any applicable taxes other than taxes on our income.

Failed payments. If a payment fails, we may suspend paid features until it is resolved.

Enterprise agreements. If you signed a separate order form or agreement with us, its commercial terms control where they conflict with this Section.

14. Suspension and Termination

By you. You may stop using the Services at any time. You can delete your account yourself in the App (Config) or on your account page on the Site. Deletion is immediate and cannot be undone: it cancels your subscription without a refund (except as Section 13 provides), forfeits all credits, and, when done in the App, also erases AutoGrow's data, LinkedIn session and browser profile on that device.

By us. We may suspend or terminate your access, in whole or in part, with or without notice, if we reasonably believe you breached these Terms, created legal, security or reputational risk for us or others, failed to pay, or if we are required to by law. Where practical and lawful, we will tell you why. We may also discontinue the Services entirely with at least 30 days' notice and a pro-rata refund of prepaid, unused subscription fees.

Effect. When access ends, your license ends, and we will delete or de-identify Your Content as described in the Privacy Notice. Sections 4, 5, 6 (data about other people), 8 (control of the Pool and contributions already made), 9 (our use), 12, 13 (amounts owed), and 15 through 22 survive.

15. Intellectual Property

The Services, including the App, Site, software, designs, research methods, the Pool as a compilation, and all related intellectual property, belong to CipherPlay and its licensors. Subject to these Terms and payment of fees, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the App on devices you own or control, and to use the Services, for your internal business purposes. We reserve all rights not expressly granted.

The App includes open-source components licensed under their own terms, which govern those components.

16. Disclaimers

THE SERVICES, POOL DATA, RESEARCH DELIVERABLES AND AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, CIPHERPLAY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY AND QUIET ENJOYMENT.

We do not warrant that the Services will be uninterrupted, secure or error-free; that they will work with LinkedIn or any other service, or keep working as those services change; that data or AI output will be accurate, complete or current; that using the Services will not lead a third-party service to restrict your account; or that your use of the Services is lawful where you are. You use the Services at your own risk.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

These limits apply even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited by law, such as liability for fraud or, where applicable, for death or personal injury caused by negligence.

18. Indemnification

You will defend, indemnify and hold harmless CipherPlay and its affiliates, officers, directors, employees, contractors and agents from all claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys' fees) arising from or relating to:

We will notify you of a claim, and may take part in its defense with our own counsel at our own cost. You may not settle a claim that imposes obligations on us without our written consent.

19. Dispute Resolution and Arbitration

Please read this Section carefully. It affects your legal rights, including your right to go to court and to join a class action.

Talk to us first. Before starting a claim, send a written notice describing the dispute and the relief you want to contact@cipherplay.net, or to our address in Section 23. We will send any notice to the email on your account. Both sides will try in good faith to resolve the dispute for 60 days.

Binding individual arbitration. Any dispute, claim or controversy arising from or relating to these Terms or the Services, including whether this Section applies or is enforceable, will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA). The AAA Commercial Arbitration Rules apply, and the AAA Consumer Arbitration Rules apply if a court or the AAA determines you are a consumer. A single arbitrator will decide the case. Unless the parties agree otherwise, the arbitration will take place in Richmond, Virginia, or by video conference. The arbitrator may award the same individual relief a court could award, and judgment on the award may be entered in any court with jurisdiction. The Federal Arbitration Act governs this Section.

Fees. For individual claims of US $10,000 or less, we will pay the AAA filing, administration and arbitrator fees, unless the arbitrator finds the claim frivolous. Otherwise, fees are allocated under the AAA rules.

Class action waiver. You and CipherPlay may bring claims only individually, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not consolidate claims or award relief to anyone other than the individual parties. If this waiver is found unenforceable for a claim, that claim (and only that claim) must be severed and brought in court under Section 20, after the arbitration of individual claims is complete.

Mass filings. If 25 or more similar demands are filed against us by or with the help of the same law firm or coordinated group, the AAA's mass-arbitration procedures apply, and the demands will be administered in batches of up to 50. The statute of limitations is paused for demands awaiting their batch.

Exceptions. Either party may bring an individual claim in small-claims court if it qualifies. Either party may seek injunctive or equitable relief in court to stop infringement or misuse of intellectual property, or unauthorized access to the Services.

30-day opt-out. You can opt out of this arbitration agreement by emailing contact@cipherplay.net, subject "Arbitration Opt-Out", within 30 days after you first accept these Terms, or after you first accept a version that adds this Section. Include your name and your account email. Opting out does not affect any other part of these Terms.

Mandatory local law. If a law that cannot be waived by agreement gives you the right to bring a claim in a court where you live, this Section applies only to the extent that law allows.

20. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, USA, and applicable US federal law, without regard to conflict-of-laws rules. The UN Convention on Contracts for the International Sale of Goods does not apply. For any claim not subject to arbitration, you and CipherPlay submit to the exclusive jurisdiction of the state and federal courts located in Richmond, Virginia. This does not deprive a consumer of protections of the mandatory laws of their country of residence.

21. Changes to These Terms

We may update these Terms. For a material change, we will update the version and date above and ask you to review and accept the updated Terms before you continue using the Services, or give you at least 30 days' notice by email or in the Services. Changes apply from when you accept them or when the notice period ends. They do not apply to a dispute we already know about on that date. If you do not agree to a change, stop using the Services and cancel.

22. General

23. Contact


By checking "I agree to the Terms and Privacy Policy" and continuing, you confirm you have read, understood and agree to these Terms, including the arbitration agreement and class action waiver in Section 19.